Google Voice

I was fortunate enough to get invites to both Google Voice and Google Wave this week, but for now I’m going to stick with discussing Google Voice. This is mostly because nobody I know has Google Wave yet and, for a product that’s about collaboration with other people, it makes it hard to form an educated opinion about its usefulness.

Google Voice is a new service from Google which lets you link multiple phone numbers (home phone, work phone, mobile, etc.) to one new number of your choosing, as long as it’s available.  You can search for numbers via keyword (for example your name), area code or zip code.  Once you’ve chosen your new number all you have to do is link your pre-existing numbers to that one and you’ll have access to the host of cool features that Google Voice provides.

The most obvious feature Google Voice provides is call forwarding.  Using the site’s settings you can set Google Voice to forward calls and messages to one of your various phones automatically.  For example, you could set your work phone to only receive Google Voice calls between 9 and 5 on weekdays, or your home phone to only receive calls on weekends.  You can even setup and manage certain groups of contacts and set the default phone for each – for example, if you want to direct work calls to your mobile phone you can do that.

The next feature I like is getting Google into some hot water with carriers – free SMS messaging.  From the Google Voice website you can send text messages to any phone, for free.  Many people have presumed that this feature alone is why the Google Voice application was denied from Apple’s App Store.  You can be sure that AT&T wasn’t too excited about the idea.

One of the best features you get with Google Voice is the purest form of free visual voicemail I’ve ever seen.  Voicemails sent to your Google Voice account are automatically transcribed to text and forwarded to the Google Voice website where you have an inbox for all incoming messages.  The transcriptions are surprisingly accurate, but you can also playback the message from the website if there are a few missed words.  As you would expect, from your Google Voice inbox you can read incoming messages as though you were reading email from your Gmail inbox.  You can search for messages, leave notes to yourself and even add stars to important messages so you can come back to them later.

All said I think Google Voice is an excellent service.  I can only hope that someone at Apple or AT&T decides to let the application through to the App Store.  If not, you can bet that Google will work on a mobile web version of Google Voice like they’ve done with most of their other services, and we’ll get access to it anyways.

Google’s Eric Schmidt Resigns from Apple Board of Directors

This is a very interesting development given very recent conflicts between Google and Apple/AT&T.  Sure, Steve Jobs has stated that Eric’s resignation was a mutual decision made by both companies because Google’s encroachment on familiar territory is becoming a conflict of interest.  Still, Android has been out for some time, so why now?

One of the biggest stories last week was Apple’s denial of the Google Voice application on the iTunes app store.  The dispute has since been consumed by the gaze of the FCC to determine if this choice was made by AT&T moreso than Apple, or if AT&T in any way influences the content found on the App Store.  If that’s the case, as it may very well be, the ruling could be important for a couple reasons.

1. Consumers have one more reason to detest AT&T
2. It gives no logical support for the claim that the denial of Google applications has anything to do with Schmidt’s descent from the board
3. Consumers have one more reason to dete….oh, I already said that one

Honestly though it doesn’t sound like Apple’s style to bend to the will of AT&T.  They love their products enough to say something to the affect of “Listen, we have a product that has made you millions, you think this app conflicts with your service then tough cookies – we’re working on a Verizon version of the iPhone anyways.”  I’m getting off-track here.

Does this departure setup a feud between Apple and Google?  The two companies have seemed almost philosophically aligned for some time now, and most pundits don’t really consider Android or what we know of Chrome OS as major threats in their individual markets (phone and PC operating systems).  All this time it has been Microsoft who has been desperately trying to compete with the big G, and just when it seems that they’re making a solid go of it the focus might be shifting towards an Apple/Google main event instead.

There is one area in which the philosophies of Apple and Google conflict, however.  Openness.  It’s been proclaimed that this might be the achilles heel of Apple.  Google always happily opens up their projects to developers while Apple severely shies away from such behavior.  Sure, the iTunes App Store is extremely successful, but the only complaint we seem to hear about weekly is that certain apps get shot down for seemingly silly reasons, and of course Apple’s proprietary take on their hardware and software is always criticized.  If Apple had the market share Windows does, they’d have one of the worst monopolies we’ve ever seen.

The only thing we could possibly say Google has a monopoly on is the search engine market, but with Bing approaching 10%+ market share that’s not as much of a compelling case.

iPhone 3GS – The “S” is for speed!

Apple has announced a new version of the iPhone that looks like the 3G, but packs faster hardware and a new 3 megapixel camera that captures video.  They’ve also integrated voice commands, but not just dialing.  You can interact with the phone’s music as well.  For example, from anywhere in the phone you could say “Play Silversun Pickups” and it automatically starts playing.  Last but not least are a new built-in digital compass and text-to-speech.

My favorite feature is that, despite these hardware updates, the battery life has received much-needed boost and it all comes at the same price of $199 for a 16GB version and $299 for 32GB.  Still too expensive for you?  You’ll also be able to get the original iPhone 3G for just $99.   Available June 19th.